International Facility Management Group at the service of Retail networks in Europe and the U.S.A.
WE ARE WHERE YOU ARE
We are an internationl organization specialized in both planned and on-call maintenance of retail networks and corporate offices.
Our original European borders, where we assist our Clients, have now been extended to all over North America.
Our facility managers are able to coordinate our local and dynamic network of technicians in 7 languages (English, French, German, Italian, Polish, Spanish and Dutch). Nothing prevents us from helping you. Our experienced facility managers are polyglots and can coordinate our extensive and ever-evolving network of local technicians no matter where you’re located.
WE ARE ALWAYS THERE FOR YOU
We are 365/7/24 committed. Regardless what your problem is, all you need to do is to contact us and we will take action right away! You can reach us any time via Android or IOS APP, web platforms, e-mail at email@example.com
Ordinary or reactive maintenance? Get a partner who can do both! Indeed, whether scheduling maintenance or dealing with a sudden emergency, here is just some of what we can do for you:
WE ARE ALL YOU NEED
Health and Safety
Doors and roller shutters
Lifts and Escalators
We have a fully modernized approach to maintenance: we can use Service Channel or existing FM software, or even integrate you into our own facility management system!
WE ARE SERVICE CHANNEL PREFERRED VENDORS
WEB WORKSHEET An electronic worksheet is at your disposal on our platform for a quick report on each intervention.
FRONT END ANALYSIS Real-time analysis and reports of service tickets are always available, giving you insight into their status and costs.
ASSET INVENTORY We provide a free, digital, cloud-based archive of your network assets.
DIGITAL PHOTO STORAGE Tickets are updated with pre- and post-intervention pictures and are available for you to view and share instantly.
REPORTING You can check and filter the status of maintenance by trade, category, priority, location, and date, and export to a spreadsheet for continued analysis and record keeping.
We won’t bore you by endlessly going on about how efficient and effective we are at our work or how respecting
the environment is important to us. Our certifications speak for themselves.
With a clear understanding of the demands of retail spaces and experience with facility technicians, our procurement specialists scout technicians with only the best qualifications.
SUB-VENDORS’ EDUCATION AND MONITORING
Our procurement department goes above and beyond certifying the suitability and qualifications of our suppliers:
Having acknowledged the different needs and procedures of both our retail clients and our suppliers, it is our priority to facilitate communications, upstreaming to clients and downstreaming to vendors in our network. We first focus on educating our vendors on cross- communication and then require them to train their field technicians to follow the communications flow required by the client, while documenting it all on the CAFS systems.
We control vendor activities both in the field and office.
We continuously scout new vendors, both horizontally (by geographical area) and vertically (by specialty).
Continuously improve cross communication flow.
Perform quarterly business reviews.
Share best practices between vendors.all on the CAFS systems.
WE ARE MAINTENET
YOUR OPPORTUNITY TO SIMPLIFY AND OPTIMIZE YOUR RETAIL MAINTENANCE MANAGEMENT.
+39 0735 501222
19 The Circle, Queen Elizabeth Street
SE1 2JE London
Company Reg. N. 10945722
Via L. Manara 136 63074
San Benedetto Del Tronto (AP)
VAT ID: IT02323010443
14 Rue du Pont Neuf
75001 Paris FR
9713 N. New River Canal Road
Plantation, FL 33324
Amsterdam I 1017 DK I
Str. 222, D-50931 Koln
USTID Nr: DE304794018